Terms Of Service

1. About these terms

These Terms of Service ("Terms") govern your use of silverfoxlaneflowers.com (the "Site") and your purchase of products and services from Silver Fox Lane Flowers ("we," "us," "our"). By using the Site, placing an order, or booking a service, you agree to these Terms. If you do not agree, please do not use the Site or place an order.

We may update these Terms from time to time. The version posted on the Site on the date you place an order applies to that order.

2. Who we are and what we sell

Silver Fox Lane Flowers is a small scale flower farm in Toddville, Iowa. Because the farm is at our home, it is not open to the public, and visits are by appointment only.

We offer:

Fresh-cut flowers and bouquets, available seasonally for pickup or delivery.
Flower subscriptions and shares
Dahlia tubers, seeds and plant starts.
The Bloom Box, DIY design buckets and e-gift cards.
Weddings and events floral services (a la carte, not full service)

Product descriptions, photos and prices on the Site are as accurate as we can make them. Our flowers are grown outdoors and vary by season, so photos show examples, not a guarantee of what you will receive.

3. Orders, pricing and payment

Prices are in U.S. dollars and may change at any time. The price you see at checkout is the price you pay. We may correct pricing errors and will contact you before processing an order affected by one.
Payment is due at the time of purchase unless we agree otherwise in writing. We accept [list: major credit cards, Shop Pay, Apple Pay, etc.] through our payment processor. We do not store your full card number.
Sales tax: Iowa sales tax is added where required.
Order acceptance. An order confirmation email is not our acceptance. We may decline or cancel an order for reasons such as limited availability, pricing errors, suspected fraud, or delivery outside our service area, and we will refund any payment for an order we cancel.
Limited quantities. Subscriptions, shares, tubers and event dates are limited. We are not obliged to hold a spot without payment.

4. Seasonal products and natural variation

We grow what we sell, and we work alongside Mother Nature.

All floral selections are designer's choice in a seasonal color palette, unless we have agreed otherwise in writing. We choose varieties and colors based on what is at its peak.
Start dates are estimates. Subscriptions begin when the summer fields start to bloom, [early July, give or take a week]. We will notify you when your first delivery is ready.
Weather and crop failures. Weather, pests, disease or other events outside our control can reduce or change what we grow. If we cannot provide a product, we will provide a comparable substitute where we can, or [choose: a credit toward a future purchase / a partial refund / a full refund of the unfulfilled portion].
Variety and substitutions. For plant shares, tubers and seeds, varieties may vary, and we reserve the right to change them without notice. Photos and variety lists are examples, not guarantees.
Natural products. Cut flowers and plants are living things. Vase life depends on handling, temperature and variety, and we cannot guarantee how long a bloom will last.

5. Flower subscriptions and shares

This section applies to The Weekly Stem, the Dahlia Bouquet Share, the Spring Plant Share, and any other subscription, share or membership we offer.

5.1 What you are buying

Offer	What it is	Fulfillment
Flower Stem	Four weekly bouquets of a mixed arrangement of many different flowers, in the month you choose (July, August or September)	Delivery, within 20 miles of the farm
Dahlia Share	Four weekly bouquets of dahlias only, starting in September	Delivery, within 20 miles of the farm
Spring Plant Share	Plant starts to grow at home; varieties may include zinnia, giant marigold, gomphrena, cosmos, snapdragon and dahlia	Pickup only

5.2 One-time, prepaid purchase. Shares are a one-time, prepaid purchase for the dates described. They do not renew automatically.

5.3 Delivery area and delivery.

Delivery is limited to a 20-mile radius of the farm. Please contact us before purchasing if you are unsure whether your address qualifies.
Once you have ordered, we will arrange a delivery location with you. Please give an accurate address and any delivery notes (such as a safe, shaded spot).
Deliveries are made on Thursdays, times may vary.
Please bring your flowers inside as soon as they arrive. We are not responsible for flowers left outside after delivery, including damage from heat, cold, sun, animals or theft.
Missed deliveries. If you cannot accept a delivery that week, please notify us by Monday of that week.
Because we are a small farm, if we must change a delivery day because of weather or harvest, we will let you know as early as we can.

5.4 Pickup (Spring Plant Share and any pickup orders).

Pickup is at our farm. We will confirm details by email.
If you cannot attend, someone else may pick up for you. Please tell us their name in advance.
Plants not picked up are forfeited, and no refund will be issued if you cannot pick up.

5.5 Refunds and cancellations.

All subscription and share purchases are final and non-refundable, because we plant, grow and reserve spots for our members in advance.
If we cancel or cannot deliver your share (for example, because of a crop failure), section 4 applies.
Transfers. You may transfer your share to another person at no charge by notifying us before your first delivery.

5.6 Your responsibilities. Please give us an accurate address, email and phone number, and tell us about changes. Please read the fine print on each product page before you buy.

6. Gift cards and gifted shares

E-gift cards can be redeemed for products and services on the Site and have no cash value. Gift cards are valid for 1 year.
Gifted shares. If you buy a share as a gift, the recipient must be within our delivery area for delivery shares. Please provide the recipient's name and email so we can contact them.
We are not responsible for lost or stolen gift cards, or for gift cards sent to an incorrect email address.

7. Bouquets, buckets and other fresh-flower orders

Pickup and delivery. Pickup is at the farm. Delivery fees are shown at checkout.
Substitutions. We may substitute flowers of equal or greater value for color, size or availability.
Care. Care instructions are included with orders. Please follow them. We cannot replace or refund flowers damaged by heat, cold, neglect or incorrect handling after delivery or pickup.
Claims. If there is a problem with the quality of fresh flowers, please contact us within 24 hours of delivery or pickup, with photos. We will choose: replace the item / issue a credit / issue a partial refund if we agree the problem is on our side.
Cancellations. Orders for fresh flowers can be changed or cancelled up to 72 hours before pickup or delivery. After that, we cannot refund the order because the flowers have already been harvested and arranged.

8. Dahlia tubers, seeds and plant starts

Availability. Tubers are sold in limited quantity, usually through an annual sale. The sale date, price and varieties are announced on the Site and by email.
Shipping and pickup. Please see product page for shipping method and cost, ship dates or pickup.
Plants are living things. We pack plants carefully, but we cannot control growing conditions after you receive them. Results depend on your soil, light, weather, planting date and care, and we do not guarantee that every tuber, seed or start will grow, flower, or look like our photos.
Claims. If tubers, seeds or plants arrive damaged or incorrect, contact us within 24 hours of delivery, with photos, and we will refund the affected item. We cannot offer refunds due to failure to grow once due to growing conditions that are beyond our responsibility.

9. Weddings and events

Weddings and events are governed by these Terms and by a separate written agreement or proposal that we will provide before booking. If there is a conflict, the written agreement controls.

We are not a full-service florist. Unless the agreement says otherwise, we provide the flowers and arrangements agreed, and you are responsible for setup, breakdown, transportation of items from pickup (unless you pay a delivery fee), rentals, and any venue requirements.
Booking and limited dates. We book weddings and events for August, September and early October. A date is held only when we receive a signed agreement and a non-refundable retainer of 30%.
Pricing. Wedding and event services start at $500. We quote after a consultation.
Payment schedule. 30% due at booking, the balance due 30 days before the event.
Grow list and flower selection. You choose colors, tones and textures. We cannot guarantee specific varieties. We choose varieties at their peak for your date.
Backup growers. If our own crop falls short, we have arrangements with partner growers across Iowa and Minnesota so that your event has flowers. If we use partner flowers, we will work to match your color palette.
Changes and cancellations. The retainer is non-refundable.
Force majeure. We are not liable for failure or delay caused by events outside our reasonable control, including severe weather, natural disaster, illness, venue closure, power or transportation failure, or government orders. In that case we will work with you in good faith on a substitute, a reschedule or a full refund of amounts for services not yet provided.

10. Farm visits and safety

Our farm is our home and a working farm. Visitors may come by appointment only. Visitors enter at their own risk, must follow our directions, and must keep children supervised. Our property includes timber, fields, uneven ground, tools, insects and animals. We are not responsible for injury or loss on the property, except to the extent caused by our negligence, and we may ask you to leave at any time.

11. Shipping, delivery and risk of loss

Risk of loss for delivered items passes to you when the item is delivered to the address or location you gave us, or when you or your representative picks it up. If delivery cannot be completed because of an incorrect address or because no one is available, we may charge a re-delivery fee or treat the item as delivered. We are not responsible for delays outside our control.

12. Allergies and health

Flowers, pollen and plants may cause allergic reactions. Some flowers, plants and seeds are not edible and may be toxic to people and pets. Do not eat any plant or flower unless you have verified that it is safe.

13. Your account, accuracy and use of the Site

Accurate information. You agree to provide complete and accurate information, and to keep your account details current.
Account security. You are responsible for keeping your password confidential and for activity in your account.
Acceptable use. You agree not to misuse the Site: no unlawful use, no interference with the Site or its security, no automated scraping, and no use of the Site to send spam or to harm others.
Age. You must be at least 18, or have a parent or guardian's permission, to place an order.
Third-party services. The Site is built on Shopify and uses third-party services for payments, shipping and email. Their terms and privacy policies apply to their services.

14. Intellectual property

All content on the Site, including photographs, text, logos, graphics and designs, is owned by or licensed to Silver Fox Lane Flowers and is protected by copyright and trademark law. All photos are copyright property of Silver Fox Lane Flowers. You may not copy, reproduce, distribute, modify or use our content for commercial purposes without our written permission. You may share our content on social media with credit and a link to the Site.

Your content. If you send us photos, reviews, testimonials or posts, you grant us a non-exclusive, royalty-free license to use, reproduce and display them to promote our business, unless you tell us not to. You confirm you have the right to share them.

15. Disclaimers

The Site and our products are provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all warranties, express or implied, including any implied warranties of merchantability and fitness for a particular purpose. We do not guarantee the Site will be uninterrupted or error-free. Some jurisdictions do not allow certain disclaimers, so some of this may not apply to you.

16. Limitation of liability

To the fullest extent allowed by law, Silver Fox Lane Flowers, its owners, and its employees will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, arising from your use of the Site or our products. Our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits liability that cannot be limited by law.

17. Indemnification

You agree to defend and indemnify Silver Fox Lane Flowers against claims, losses and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Site, or your violation of another person's rights. [Optional: delete this section for a consumer-friendly tone, or have an attorney review it.]

18. Privacy

Our Privacy Policy explains what information we collect and how we use it. By using the Site, you agree to it.

Email and text messages. If you sign up for our list, you agree to receive emails from us, and you can unsubscribe at any time using the link in each email.

19. Governing law and disputes

These Terms are governed by the laws of the State of Iowa, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Linn County, Iowa, and you consent to that jurisdiction. Before filing a claim, you agree to contact us and try to resolve the dispute informally for at least 30 days.

20. General

Entire agreement. These Terms, plus any separate written agreement for events or services, are the entire agreement between you and us about your use of the Site and orders.
Severability. If a provision is found unenforceable, the rest remains in effect.
No waiver. Our not enforcing a provision does not waive it.
Assignment. You may not transfer your rights under these Terms without our consent. We may transfer ours as part of a sale or reorganization of the business.
Notices. We may notify you by email or by posting on the Site. You may notify us at the contact information below.
Force majeure. Neither party is liable for delays caused by events beyond reasonable control, as described in section 9.

21. Contact us

Questions about these Terms? Reach us at:

Silver Fox Lane Flowers Web: silverfoxlaneflowers.com Email: hello@silverfoxlaneflowers.com